April 03, 2008

Investing in the agency brand: SCPF’s “Solutions for the Modern American Life”

I get a lot of emails about agency self promotions. Curious forays into what creative minds can do when unencumbered by practical concerns, like, for example, selling variable annuities or wedding registries.

And, I get a veritable slew of emails (and the occasional ominous paper wrapped mailing cylinder on my porch) from PR agencies working to build buzz about their client’s product or book or thing-a-ma-do.

But this was the first time I got an email from a  PR agency about an agency’s self promotion. Obviously, I had to investigate:

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The site is called “Solutions for the Modern American Life”, which they describe as “a collection of high and low tech products, methods and techniques that will help America.” It’s a retro little throwback to the days when the recipes on the back of the Jello box were serious culinary stuff and agency self-promotions were a little more … well, like an episode of Mad Men.

And, I don’t think I’m going too far to say – it’s kinda out there.

So, I tracked down Gonzalo Marti, SCPF’s Creative Director out of Miami to get the back story on the development, inspiration and promotion investment:

Acc20080211p26guestreviewgonzalol_2 Advergirl: Why did your agency decide to invest in a multimedia self promotion?

Gonzalo: In 2005, - closing in on SCPF’s tenth anniversary – the agency made the decision to leap across the ocean into the U.S. market. Since then, we’ve felt the need to explain the ‘newcomer’s’ point of view about the United States and the “American way of life” from a more Spanish and European perspective.

Advergirl: Where did the creative idea / concept come from? What was the inspiration?

Gonzalo: We wanted to develop a campaign that would speak creative volumes about our agency, our culture and our traditions to the business and creative community here in the U.S. We didn’t want it to seem too self-promotional but reflect how we do business and how we can help bring a different and certainly, fresh perspective to a campaign. 

Advergirl: What are your goals for the site?

Gonzalo: With our first ‘house’ ad campaign, we wanted to continue raising the agency’s profile in this market and to position ourselves as a key creative partner to our clients. We will continue to challenge the mainstream and bring new ideas to the table.

Advergirl: We’ve all worked in an agency where the big idea for self promotion hit some bumps along the way. I’m thinking of a certain agency holiday card that everyone was supposed to sing a carol for … except somehow the executives all had an identical whistle in the final rollout. Did you run into any internal challenges / objections during development?

Gonzalo: No, everybody was enthusiastic about this project and promoting SCPF. We believe strongly in the power of the creative product - that’s what SCPF has always been about.

Advergirl: [Oh, come on. Really???]

Advergirl: Thanks, Gonzalo

Those of you struggling with your own agency Web site design might want to check out SCPF’s temporary -> lasting solution
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April 01, 2008

Favorite new multimedia sites

With every new location comes a new pipe to deal with... and this one is... slim. Checking out Flash sites lately has been a little circa-1997-56k-modem-enter-a-URL-and-go-make-dinner-while-it-loads. Nonetheless there have been a few delightful ones this month that were absolutely worth the wait:

Best B2B
Motorola City's show-and-tell of their commitment to public safety. Wait, stop yawning at the title, this site is slick:

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Best I-don't-even-begin-to-get-it but somehow admire what you're doing:

Modernista's site relaunch that basically leverages DHTML and some open sourceness to dynamically assemble content from around the Web. I think the point is: we fundamentally get how the Web works in ways that other agency's don't. I think the visual experience is, in a word: painful.

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Best basic landing page:
Haagen Dazs Help the Honeybees issue site. For its beautiful illustration and actually worthwhile soundtrack.

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Best for kids:

Nintendo's Professor Layton and the Curious Village game promotional page. It brings the game to life and (at least seems) very fun and interactive for kids.

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March 31, 2008

The Open Brand

With Adver-boyfriend off following his favorite NCAA team around the country this weekend, I had time to catch up on three industry books that have been tempting me from the bedside table. This week, I'll share perspectives on each of those, starting with:

41nlbv5bu8l_ss500_
By Kelly Mooney and Nita Rollins
Home agency: Resource Interactive











There are two schools of thought on the role of the 'expert' in consulting industries like ours: (1) it's our job to be the smartest guy in the room on our 'best at' subject or (2) it's our job to make our client feel like the smartest guy in the room.

Mooney/Rollins definitely fall in the latter. They've built a book that converges all the big ideas and groundswell of momentum around the social Web into a simple story on impact and action.

Kind of a Daring Book for Girls for CMOs

I say 'built a book' because it's the structure that agency wonks will be attracted to. A visual approach to the ideas and concepts we talk about every day (Come on, who among us hasn't taken a little real-work inspiration from one of Armano's quick sketches of clarity?), repeatable cases and solid frameworks.

For clients and newbies, it's all content.

A few of the ideas that got me scribbling notes in the margin:

After outlining the pitfalls of business-as-usual in a new medium, Mooney/Rollins lay out a New Relationship framework in simple Venn diagram fashion. The center is passion, overlapped on three sides by consumers, community and brand.

I love the idea that passion is the shared quality - the opportunity to build engagement (with people, with networks, with employees).
At brunch this weekend, we were talking about the phenom coup Resource's PR team pulled off: Four paragraphs about The Open Brand in this month's cover story of Fast Company. When a friend - who, I should preface, knows everything about a million things I know nothing about - asked me what Fast Company is? And, to try to describe it now ... is, stalling. But, you probably remember when it launched, in the heydey of dot.com, when we were all rethinking work and what it means to find both delight and challenge in what we do every day, and essentially finding passion in work. I like to think that ethic has found its resurgence in the social Web.

The Open Brand also has a great information graphic on the motivations of iCitizenry, plotted on a continuum of everyday to elite:

  • 74% are motivated by competence: "I can" (use Web tools for fun, learning and efficiency)
  • 16% by collectivism: "I connect" (connect and share with people who have similar interests)
  • 7% by culture change: "I am" (effect change that improves companies, products or the experience of others)
  • 3% by celebrity: "I matter" (seek recognition or some degree of fame)

In a conversation (darn, I used THAT word) that has largely been shaped by the 1% Rule and other outcome-based frameworks, it's interesting to turn to the why instead of the what.

I digress. The framework is followed by a hall-of-fame of sorts of some of the loudest voices on the Web - from Kos to the diva of Amazon.com product reviews.

Someone I follow on Twitter - maybe Jaffe - asked (more eloquently than I am recreating here) is the Web creating more amateur professionals or is it simply giving us access to more true professionals. It's an interesting question for ad bloggers, but in the largest context of the social Web, it has another dimension: are there new 'careers,' new needs for voices and approaches (like the mega reviewers) that have essentially become the foundation of everything else?

That said, I think for most marketers, the challenge isn't in understanding the outlyers. They're relatively easy to learn about with various social aggregating tools and their own self promotion. Your agency can attack those (with some degree of grace or lumbering) the way they could any other opinion leader. The challenge is understanding the common person. What the key profiles of social behavior are and how those cross-index beyond age ... with a wider swath of loyalty and offline behavior.

I'm guessing the ethnographers at Resource save that level of detail for folks willing to spend a little more than $16.95...

March 11, 2008

Interactive Toolkit for Account Executives

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Sometimes the most difficult part of the process is knowing where to start and how to add value.

Today's worksheet for AEs getting started in the interactive space details each of the major steps in the development process and easy ways to over-deliver and add real value at every step of the way.

Want more? Download yesterday's worksheet on the key components of a Web site with smart questions to ask even your toughest clients.

March 10, 2008

Interactive for AEs

Components

As traditional agencies stretch farther and farther into the interactive space, long-time print, branding and broadcast AEs are being inundated with demands to basically speak a new language. They're at once floundering for the right answers -- heck, even the right question -- with clients and trying to deliver on the been-there-done-that demands of designers and programmers back at the agency.

Since I haven't yet run into a boot camp for teaching interactive to AEs, I thought I'd gather my notes and try to help:

Today: Overview of the key components of a basic site and smart questions to ask along the way

Tomorrow: Topline development process and ways for an AE to add value at each step

If you're just getting started selling & managing online (or remember when you were) and have questions or horror stories, please share them in the comments - together we can build other content and tools that might be needed ...


December 18, 2007

Interactive Holiday Cards

Happy holidays, good people! I was thinking a bit of caroling might be in order this season.

Join me (to the tune of We Three Kings)

We ad-ver-tis-ers are
Slinging products near and far
Brand name leading
Price proceeding
Peer reviewers please give us 5 stars...

Oooh, oooh...

Ok, I'll stop. Instead, check out this great holiday card from my home agency. There's plenty of caroling to be had by all. See if you can spot me on jinglemangle.com-

Jinglemangle

And, while you're in the mood, do a good thing for the online magicians at Resource Interactive.  They're donating one computer to One Laptop Per Child for every 150 'what's inside the package' guesses on their site. Go give the present a shake at guessthegift.com -

Resource

Still want more? A few favorite agency e-cards from years past:

Enlighten Resource1 Rga Tribe

September 12, 2007

Ideas for a greener agency

Digging Grey's challenge to agencies to green up.

One idea from a local ACD: Ditch all the blackboards, foam core, etc., and create a cool, sustainable magnetic or clip board that showcases ads without the waste.

Green_it_forward

November 20, 2006

Nothing says brand-love like sticky bugs...

So, what do you think the odds are that the creatives responsible for this decidedly creepy piece have a problem with mice at home?

Well, either way, a sticky death isn't just for household rodents anymore. Nay, young advertiser. Now, it is the stuff of organic creative, of brands, of bizarre outdoor placards...

In Vancouver, passersby were shown just how many creepy-crawlers are afoot with these flypaper sticky plagues - originally blank, the Orkin logo appears as bugs meet their gluey deaths ...

Orkin2_1Orkin1_1Orkin3

Agency: Rethink Communications
 

November 19, 2006

Ad we would all most love to run...

...or, at least make into an agency holiday card everyone really believed in -

Saatchi's congratulations to (client) Toyota on being named Advertising Age's 2006 Marketer of the Year:

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See the full ad on page 10 of the Top 50 overview...
 

October 31, 2006

Emotional appeal

Does it strike you that some of the best advertising being done right now is about the quality of worklife?

The category - from the Career Builder monkeys to Monster.com's "When I grow up" series to these simple vending machine displays below - there seems to be a universal understanding of the emotional appeal in this category. Not money, not shorter hours, not even a better title - just, simply, be the person you want to be. Very aspirational. And selling like crazy.

Jobsintown_2 Jobsintown_3

Scholz & Friends, Berlin

Found at: Spoiled

August 02, 2006

Possibly the world's most compelling ad copy

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Way to sell the category, my friends.
If only it came with a colorful to-go cup.

Spotted in: Columbus, OH

July 27, 2006

Best American Express commercial ever

Roddick vs. Pong is delightful. And, way better than my idea.

Pong

Found at Peanuts

May 31, 2006

Much better than another free pen...

It's the yoga straw by Leo Burnett. Delightful.

Straw

Found at: Metamike's metablog

April 17, 2006

Stretch your legs in middle class

Unitedair1 Unitedair2 Unitedair3
Interesting new print campaign from United Airlines promoting their more spacious Economy Plus cabin. I really like the art direction - nice to see something a little more playful in a campaign that many would execute with stocky-looking photos of cramped and cranky business men.

Still, there seems to be something missing? Is the only advantage more leg room? Maybe that is compelling enough to buy a higher-priced ticket. For me, I'd rather just have the assurance that a giant human wouldn't sit next to me and spill his girth over my arm rest and into my seat just because I'm smaller than he is. I think I want a plane divided into clever cubicles.

Oh, and, one other thing, in jest or not, can we please do our part as good citizens of the world and never, never use the phrase "out of the box" in ad copy again?? Please?

Agency: Fallon

April 11, 2006

Ass or mentor?

Review

Found at: The Ranch

April 03, 2006

Paper is Evil

Paperisevil

Paperisevil2
I like this campaign both because it plays on everyone's residual guilt from decades of recycling ads (and decades of consumer failure to routinely recycle), but it also includes what may be the next knitting: origami. Retailers are definitely pushing the paper folding to a wide-ranging audience - and, if it was intentional, that's a nice relevancy to add to an ad from an old-school service sector brand.

My only issue would be that in the first ad above, paper looks a little more suicidal than evil. Everyone knows match beats paper. Paper beats rock. Oh yeah.

Client: Canada's SnapTax online tax preparation service
Agency: DDB

March 21, 2006

Advertising to advertisers

Smoking_for_28years

An ad for a post graduate course in advertising ... and, an incredibly accurate description of the demands on advertisers. Love this.

Inventive, yet simple, plastic surgery ads

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Agency: Leo Burnett Paris
See more at How Advertising Spoiled Me

March 13, 2006

You don't want to live here.

Shelter_housead_1

I'm sure something like this has been done before, although perhaps not as well. Nonetheless, it's actually the "media buy" that's impressive:

Leo Burnett delivered this campaign to homeless charity Shelter and the upmarket real estate agent Douglas & Gordon. The ads are actually placed in the windows of the real estate offices of Douglas & Gordon. Handsome couples browsing expensive listings are confronted with the images of the dilapidated and dangerous housing that thousands of families live in across the UK (and the world for that matter).

Very brave campaign for the client / partner. And very smart execution - just enough snappy in the copy to belie the guilt trip.

Read more at Brand Republic

Hill | Holiday: Abandonning the corporate Web site for a blog.

Check out this great find from AdPulp:

Hill / Holiday has replaced their corporate Web site with a Flash banner and a blog. What's more, it looks like not all the contributors are staffers. I haven't read enough to be 100% sure yet, but I think I love it -

About the blog:
Yep, we've read all the headlines, digested all the stats. The foundations of mid-20th century marketing are eroding all around us. So what are we going to do about it? Discuss.
http://www.hhcc.com/

March 08, 2006

Edelman's Blogging Blunder or Bloggers Edelman Blunder?

Hmm, what does it mean when your boss sends you (a known blogger) an article that includes the phrase "most of us know bloggers need to be watched"?

Not much of a conspiracy it turns out - just another great story about what happens when BDAs (big dumb agencies) and even bigger clients (Wal-Mart in this case) rush into word-of-mouse media with all the customization and audience awareness of a big clunky direct mail campaign.

This time - Edelman PR gurus appealed to blogger egos with an offer of exclusive access to PR-generated "news stories" about Wal-Mart.

Interestingly, the Motley Fool criticizes bloggers for the ethical lapse of just repeating the company line verbatim and - in doing so - dinging their own credibility. And, the New York Times questions why bloggers didn't cite the source in their praise of Wal-Mart.

These PR tactics may make the hiring companyies look sneaky and under-handed, but the media is holding bloggers accountable, too. Turns out playing online in your jammies requires social responsibility.

In other blogging faux pas news - Bob Lutz of GM is being criticized on the Web for calling for customer feedback and then not responding to it.

No question - it's hard to do everything right in this new customer-focused conversation marketing.

Question: We've seen a number of these heavy handed blog strategies go bad lately. Do agencies who blog (like the fabulous Hill & Knowlton writers) have a better pulse on bloggers than agencies who just stick to their clunky Flash Web sites?

What do you think?

March 05, 2006

It's playoff time -

Post_loss_stress_1
Uk_wildcats_1Agency: Lewis Communications
Client: St. Joseph's Hospital

Interesting approach for a hospital.  I suppose it's no different than any sort of affinity marketing. Think they'll sponsor NASCAR next year?

February 28, 2006

I'm not drunk, this is buzz marketing

70i_sbc_rac_lanyards_2
This is by far my favorite from the Addys this year -  a great self promotion from SBC Advertising (no, no relation to the phone company). 

These lanyards (the round-the-neck-staple of every conference) were tucked into welcome bags at the annual Retail Advertising Conference. RAC attendees donned the conversation starters - and, netted much more recall for SBC than the standard flyer / brochure and a great judge's choice speech at the Addys.

Sadly, my favorite phrases didn't make the pic. Here are a few more from the mini campaign:

  • Is it cold in here, my comps are up?
  • I'm not drunk, this is buzz marketing.
  • What's a nice girl like you doing with a bar code like this?
  • I'm a big fan of your work, what's your name again?

February 17, 2006

Bag-vertising

Not long ago, you probably saw the nailbiters shopping bag ad.  Here are two others that have previously made the rounds - One publicizing a new book by a Belgium crime writer and the other ... looks like a gym or other fitness brand.

Aspe_crime_bagTbwa_istanbul

February 15, 2006

Own the mustard.

DhloutdAgency: Jung von Matt, Germany
Client: DHL

Apparently in shipping, you have to own a color. Which, of course, begs the question, why did the #2 and #3 players select brown and mustard? If you're going to own a color - pick a COLOR.

Although this outdoor has cute elements, it strikes me that a company as truly unique as DHL could differentiate on something a little more powerful than color.

February 09, 2006

Lightswitch is on at Brown

Brown_communicationsWhen a logo is way more than a logo ... front entrance of Brown Communications

Photo by Eric Eggertson

February 08, 2006

Come a little closer...

ComealittlecloserJust jump down on the third rail or in front of the approaching subway car to get a closer look at this ad for a funeral home in Berlin. Agency is unknown, but I appreciate the appropriateness of the creative to the media buy (vs. the one-size-fits-all message of most larger buys).

February 05, 2006

Careerbuilder Monk-E-Mail landing page

MonkemailKnow thine audience. Here's a great example of a client willing to go just quirky enough to be viral among the disgruntled worker bee set.

Agency: Cramer-Krasselt

February 01, 2006

You won’t be sorry you listened to us

Mccann_jesus_1Client: McCann Erickson
Agency: McCann Erickson







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