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    May 12, 2008

    Temporary Insights Disruption

    Friends of Advergirl:  Please check back on Friday for the start of a series of new posts on social media, crack-the-code advertising, (live coverage of) iCitizen and high-engagement e-commerce. Until then ... well, they'll be a bit of a service disruption while I manage a mad week offline.

    May 08, 2008

    PRSA and Social Media

    Thank you to everyone who attended the PRSA conference this morning. Below is a copy of the presentation I shared:

    Picture_1

    If you want to connect with me online, take a spin around the blog. There are links for just about all of my online contact points. If you want to connect with me offline, call Ologie at 614-221-1107.

     


     

    May 06, 2008

    Strategic Twitter Challenge

    Advergirl readers may remember the name David Griner. Either from his much-more-successful blog or - I can hope - from our fabled battle over the rightness of Wendy's Red Wig. (Speaking of - I noticed they didn't get bought out until after they dumped my favorite wig for that squeaky Girl Wendy rehab. Moving on...)

    Today Griner spotted a great class project for readers and writers of the social web. I'd love it if we could all get involved:

    Background: This week, a fair-trade coffee roaster is promoting his new bakery on Twitter by offering to give out free coffee after reaching 100 (Twitter) followers. (Griner was Follower No. 2.)

    A rather un-authentic approach, but, hey, at least he's trying to use the medium.

    So, here's the strategic challenge: Begin by logging on to Twitter. (If you're not signed up yet, this is a great opportunity to try it out and be part of a productive little case study at the same time.)

    Then, tweet how you would use Twitter to promote a bakery you've just opened.

    Griner's already collected some responses that are pretty interesting, but we think this can go much farther in showing the possibilities of social media.

    One rule: Remember to put #bakery at the end of each Twitter post, so that Griner can track the answers here: http://twemes.com/bakery

    Follow Griner @griner

    Advice for Newbies: The Wrap Up

    Time to wrap up rookie week on Advergirl with these three last things:

    A list of all the articles, ideas and tools for people just starting out in ad agencies:

    A huge THANK YOU to all the people who contributed content, ideas and "bad" resumes:

    • Nina DiSesa, Chairman, McCann Erickson New York
    • Miguel Perez, Account Director, Ologie
    • Lance Dooley, Creative Director, SBC Advertising
    • Jennifer Fleishman, Account Director, Ologie
    • Joe Meadows, Producer, Beyond Interactive
    • Melissa Harbin, Account Director, Goodby Silverstein & Partners
    • Dirk Defenbaugh, Executive Director, Fitch
    • Pete Scantland, President, Orange Barrel Media
    • Gordon Robertson, Creative Director, MARC
    • John Reid, formerly associate creative director at Crispin Porter + Bogusky, currently footloose freelancer about to start a month at Chiat / Day
    • Joe Niedecken, Art Director, Resource Interactive
    • Ross Popoff-Walker, Interactive + Youth Design Strategist, Forrester
    • Julie Hamlin, Public Relations Director, Burkholder Flint & Associates
    • Emily Peterson, Account Supervisor, engauge
    • Patti Cullen, Account Supervisor, engauge
    • Len Damico, Art Director, The Star Group
    • Kate Lindsay
    • Danielle Hueston
    • That mystery guy from Quebec

    And one more great newbie find: Joe Meadows recommended this CMYK article about friend Brandon's pursuit of the elusive "second job":

    Picture_2

    Back to my regularly scheduled commentary on all things advertising tomorrow...

    May 05, 2008

    Seducing the Boys Club: Nina DiSesa, SheSays

    Shesays_us_invite_april_08I'm excited to end this 'Advice for Newbies' week with a post for young women featuring an interview with Nina DiSesa, Chairman of McCann Erickson New York and Ale Lariu, "mother superior" of SheSays.

    Last month, Ale, Associate Creative Director at AKQA NY (in addition to the whole mother superior bit), reached out to me about an event sponsored by SheSays in New York.

    Ale explains the big idea behind SheSays this way: "The world is pretty much half men, half women. So why are there hardly any women in the creative department of most digital ad agencies? We decided to stop chatting about it and do something - like hold events where top women in the industry share their thoughts and help people to either get started or work their way up."

    Last month, the event was keynoted by the enviable Nina DiSeso, a hands-on creative leader who worked her way up to the very top of "Madison Avenue" and just published a great book called Seducing the Boys Club.

    The book is at once mentorship (on success and management) and the story of life lived in an ad agency. Nina has taken what she's learned from male behavior and her own missteps to create a guidebook for getting ahead. If you're just getting started, it's truly a sneak peek into every interaction you'll have for the next 40 years.

    Talking with Nina:

    Q: Even at this stage in my career, I've been in plenty of meetings where I'm the only woman in the room. I've been thanked for the refreshments and complimented on my shoes, but, generally still end up with the respect and the attention of the room by the end. Do you have any tips for people just starting out on how to win respect / attention in tough environments?

    Nina: It’s always best to be needed and essential for something. Not for serving coffee or doing “women’s work” but needed in an indispensable way. This can be accomplished at any level. If you read the story about Harold in chapter seven of the book you will get a good idea of what I’m talking about. There are a lot of ways to get clout in an organization, find the ones that work for you.

    Q: Writing a book like this and even speaking at SheSays seems very controversial for a women exec. Particularly one at an ad agency. How did you decide to go for it?

    Nina: Actually, I was hoping I’d be retired by now, but it doesn’t look likely, at least for another year or two. It wasn’t much of a risk. My mission is to reach out to women of all ages and help them get in control of their lives, their careers and their own happiness. But this also applies to anyone who finds herself or himself in an environment where they are different from the majority and are having a tough time making progress to the top. McCann Erickson has been behind this from the start and they are proud of the book and me.

    Q: How have your colleagues and clients responded?

    Nina: With delight. Although the clients always want to sit next to me now so they can see how I am trying to “seduce and manipulate” them.

    Q: What are your #1 pieces of "do" advice and "don't" advice for young women working in agencies that could fairly be called "boys' clubs"?

    Nina: Well I wrote a whole book about this but to bring it down to the simplest terms: “do” whatever it takes to win, “don’t” resent the men or anyone else who appears to be unsupportive – learn from them. And always remember the most powerful question in the English language: “What’s in it for me?” This doesn’t mean what’s in it for YOU; it means you have to find a compelling tactic for the person who you want to influence. You want something from someone – what’s in it for them to help you?

    Q: In Seducing the Boys Club, you talk about "How Men Listen." I love the part of the story where the two embattled ad guys bemoan your feedback with "That's the trouble with this agency..." Have you found any great ways to create more positive environments? Or, at least quell the "this agency sux" happy hours?

    Nina: I have never tried to stop the whining and complaining of the creative people. They have to vent and it’s a natural part of the creative process when someone kills their “babies.” We all do it. We get angry, we vent, we believe the person who killed our work is a hack and doesn’t know a great idea from a lousy one, then we get over it and do something so much better it even shocks us. As long as better work develops from this process I don’t mind it and they always forgive the creative director who forced them to dig deeper and get better work. Creative people complain. It’s part of our nature. Allowing us to this and having a sense of humor about it is what makes for a more positive environment, strangely enough. Also winning helps. When we sell good work and win the respect of our peers it makes us happy. It’s a fleeting happiness, but it still feels good.

    Q: Can I say - you look gorgeous? The stress doesn't seem to have gotten to you. Do you have any great tips for maintaining perspective?

    Nina: Thank you for the compliment. Actually, I do look younger since I handed over the New York creative director responsibilities to Joyce King Thomas and she thinks that she’s starting to look older. (She’s not.) Once on the elevator she announced that she could actually see the stress traveling down my body, slithering across the floor, then climbing up her own body until it lands on her face. Stress does age us but the good news is that when the stress lessens our muscles relax and we look better. At least that’s what I think. You happened to catch me at an unstressed moment. Up until a month ago I was very stressed out and it showed.

    Q: How did you get involved with SheSays? And, do you think it's a good idea for young women to join women peer groups in the workplace?

    Nina: I was introduced to the group by Alessandra Lariu, who I met at McCann (we were trying to hire her, I believe). I was so captivated by her I decided to speak to her group. I do think it’s a good idea for women of all ages to join up because we often feel so isolated and it’s good to know that we are not alone. Also, women are bright and when we relax we can also be a lot of fun. This isn’t a bad characteristic to develop.


    Talking with Ale:

    Q: What is your best advice for women starting out in the industry?

    Ale: Always have a goal, always work towards where you want to be and above all, take risks. I like to say I'm best at what I don't know...

    Q: What about women in career transition?
    Ale: I'd say the same thing as above. And perhaps you might need to take a pay cut but it's all about the bigger picture, your goals and where you want to be. It might be hard in the beginning but the experience in another career will help accelerate the race.

    Q: What do you wish you knew when you were a rookie?

    Ale: Not to waste so much time doing one thing    

    Q: What's next for SheSays?

    Ale: In the UK we've started to run free presentation courses. In the US, we'll continue free monthly meetings showcasing amazing women in digital/advertising. We'll also set up our mentorship program called 'Who's your momma'.

    Last words: Don't forget to order the book.

    May 04, 2008

    Be as valuable your fifth year as your first year

    In some important ways, advertising rookies are the most valuable ad guys in the agency. Not yet jaded by experience, full of new ideas and skills, hungry to try just about anything, they challenge agency cultures in small, but powerful ways.

    To keep what's good about being a rookie, protect what's unique to just starting out:

    • Be curious. Check out what other agencies are doing. Collect inspiring artifacts. Covet great processes and ideas. Deeply understand outside successes. Keep talking about tools and brands and ideas long after you have 'more important things to do.'

    • Love what you do. The easiest bad habit to 'catch' at an agency is complaining. The place sucks. The people suck. The clients suck. Just what exactly are you doing with your life?

      The worst part of picking up this particular bug is what it does to you - the feelings of anger and powerlessness and self doubt. The second worst part is what it does to your culture - in a place with no advocates, no champions of the agency & the work,  it's harder to sell yourselves, deliver break-through work, hire commanding talent, etc.

    • Build relationships. To get work done as a newbie, you need a network. People who will listen to your ideas, direct your work, give you the inside scoop. As rookies, we're great at building those relationships. We're scrappy and grateful and totally willing to ask for help.

      But, part of the business is the turnover. If you haunt the halls for five years, chances are half the people you once knew will be long gone. Continuing to build those relationships long after you have to is a powerful way to share resources and ideas, to have a sounding board, to be part of where the agency is going instead of just where it has been.

    • Know your clients as people. If I have one piece of critical advice to share, it's this: get to know your clients. Really. Not just their marketing plans and their P&L, but who they are and where they've been. What they're afraid of professionally and where their alliances are. What ridiculous co-ed sports team (kickball?) they play on and what guilty-pleasure concert they're planning to go to this summer (Neil Diamond?)

      Having a human relationship with the people we spend most of our lives working with and for builds up a bank of goodwill. AT THE AGENCY. All the little aggravations of the client-agency relationships, the socializing of negative feedback, the need to act on a truly absurd deadline... it's all easier to overcome if you respect the person as much as the brand. For clients, we deliver great work. For friends, we do it no matter what.

    • Find “hows” not “why nots." Once you've tried out the same Idea three or four times, only to find a big ugly mess at the end, it's just human nature to kill that Idea out on hand of the fifth go round. But a scrappy little rookie might look at it another way. Sure it didn't work the other times; so, what can we do differently to make it successful this time?

      'No' is the easiest word to say. Finding a way to say 'yes' can be the first step to great work.

    • Make coffee and hang up coats. When you were new, you did the grunt work. You schlepped in coffee mugs and found outlets for weary laptops and cell phones. You were, in a word, humble.

      These little elements of service. Of humility. Are even more impactful the more senior you become. It's one thing for an intern to hang up a client's coat. It's another entirely for the creative director do it.

      In the end, being a good host shows care and generosity. And, it's all too easy to lose.

    • Ask questions (ones that you don’t know the answer to). We all get into a groove. The creative brief works like this. Client Z will always want this. For retail, we always do this.

      The new kid in the room carries none of that history. And asks - preferably in a brief way - why? Or how? Or what about this? Or do we have research on that?

      Keep asking those questions. Looking for holes. There's always more to learn.

    Just getting started? Check out:

    Four rules for career success

    Advice for starting out in an ad agency

    Meet your new boss

    And Three pillars of success in (nearly) any agency

    May 03, 2008

    Advertising agency interview tips

    You’ve done your homework. Learned about the agency. Checked out their latest campaigns. Googled the various people who will be interviewing you. Practiced talking about where you want to be in five years (despite the fact that you have no idea).

    What else?

    Try these: Advergirl’s top five ad agency interview tips:

    • Know what you’re up for. Interviewing is like buying a mortgage. Are you qualified? And are you willing to take what they’re offering you?

      If you’re absolutely willing to report to four different bosses who never speak to each other, drive to Cleveland three times a week, bill at least 12 hours a day, and pick up an iced-5-shot-5-splenda Americano for the creative director every day, you have no worries.

      If your standards are more limiting, ask the right questions up front to understand what the work – and, hence your life – will REALLY be like.

    • Leave your baggage at home. I’m sure your current boss is a jerk and your main client is an absolute tyrant. But, having the self control not to bring it up not only keeps things professional, it avoids pesky questions, like – is she really the cause of the bad relationship with her boss? Or, why can’t she keep the client happy? Or, eeek, do I really want to work with such a cranky pants?

    • Talk team not I. Ad agencies are powered by clever groups of people who together deliver incredible results. The person who has the idea generally isn't the same one who brings it to life or sells it to the client or gets it an incredible placement. Acknowledge your team when talking about your sucessesses. It shows that you're self aware, savvy and, heck, part of one of those clever groups. John Moore wrote a great piece about the "I" exam in 2006 - it's still a favorite of mine.

    • Be ready for everything to change. It is the nature of ad agencies to create / respond to / live for emergencies. Maybe we all watched too many episodes of ER when we were new and just really want to yell STAT and grab 4 UNITS OF O NEG. Instead we live in something of a bustle. Moving meetings and deadlines and assignments nearly constantly.

      So, when you've been sitting in the lobby checking out the light prisms bouncing off the awards case for 15 minutes only to hear that your interview will now be with Bob instead of Bruce, don't take it personally. We genuinely cannot help it.

    • Be conversational. I know you practiced 'answers to common questions', but, come on, I’ve got to know what it will really be like to work with you. And, how/if you think on your feet. Ask questions. Be personable. Be yourself. Talk to me. Let's have a give-and-take rather than a firing squad of inquiries from my side of the desk.

    Offered the job? Check out these tips on negotiating the right salary and package for you.

    May 02, 2008

    Questions a job candidate should ask in an inteview

    Assuming that your job search is going at the same pace as this week's Advice for Newbies series, you've rehabbed your resume, built an entire professional network and have been invited into the Greener Grass agency to interview for your dream job.

    Now, what do you do when the hiring manager pauses and says: DO YOU HAVE ANY QUESTIONS FOR ME?

    You know, questions that make you sound smart, savvy and incredibly in-touch, all while also soliciting meaningful answers that help you decide if this gig is the right fit for you.

    My favorite agency leaders from around the country weighed in with what they ask and what they want to hear. Start scribbling these great questions down next to your notes on what you want to do in five years!

    Melissa Harbin, Account Director, Goodby Silverstein & Partners

    • What's the agency's real agenda?  To win awards?  To get noticed in the industry?  To advance the client's business?  To change consumer behavior? 
      Melissa's point of view: a 'yes' answer to all of the above would be lame and untruthful

    • What percentage of the agency's employees are superstars? 
      Melissa's point of view: if it's less than 75%, maybe you should look elsewhere
      Advergirl's point of view: This is my absolute favorite question of the bunch

    Dirk Defenbaugh, Executive Director, Fitch

    • How does your firm add value to clients in a very competitive agency marketplace?

    • How will your agency be different in 5 years? How will you manage the creative process differently? How will you engage with clients differently?

    • Where are the revenue growth areas for your agency over the next 18 months? What is the new business strategy to capitalize on it?

      Dirk's point of view: I always think that strategic questions like these would be a bit of a surprise for a creative type or even new account people. It would set them apart from other candidates.

    Pete Scantland, President, Orange Barrel Media

    • At OBM, we have employees ranging from graphic designers to guys willing to repel down the side of a 20-story building to install a car on the wall. So while the skills we look for are diverse, the attitude we look for isn’t.

      We want people who are passionate about what they are doing. I think good follow-up questions are generally inspired by the dialogue of the interview. Questions that demonstrate that you were listening (and comprehending) the interviewer show that you pay attention, are interested in the business, and can grasp concepts that will be important in your new job.

      The best interviewees (and interviewers, for that matter) treat the interview as a conversation. Always a good question: how can I help? Always a bad question: If I get the job, can I take off next Friday? We’ll take enthusiasm over experience any day.

    Gordon Robertson, Creative Director, MARC

    • Can one person make a difference here?  Can you tell me about someone who’s been hired in the past year that’s made the biggest difference?

    •  I know there will be curveballs on the job. What kind can I expect? From where might they come?

    •  Here’s one they probably should ask: I’m interested in continuing my training, especially in (interactive, strategy development, presentation skills, etc).  Does the agency encourage people to participate in training outside the agency? 
      Gordon's point of view: This is a good way to sniff out if training budgets have been slashed, and you’ll be expected to learn through osmosis

    •  My favorite one someone asked me was, at the holiday party, do people talk about what sucks about the agency, or who’s hot at the agency? (The uncomfortable truth was that we had cancelled the party that year – so that really sucked)

    John Reid, formerly associate creative director at Crispin Porter + Bogusky, currently footloose freelancer about to start a month at Chiat / Day

    • What accounts would I be working on?
      John's point of view: If they say "everything," they mean "I don't know," or, even more likely, "the big, gnarly one that will probably torpedo your career," unless the agency has a reputation for chaotic gunslingery, in which case you very well may get to work on all of the clients.

    • How's the department structured?
      John's point of view: As a junior, you want a very "flat" structure--lots of creatives on one level and then just the CD above you. As a more senior person, you want a few layers so you can progress, get promoted and get more responsibility.

    • What's your review process like?
      John's point of view: Some agencies are very structured; they'll only do a review once per year, and give you a 0 - 7% raise. This is a bad situation. What you want is more along the lines of "no formal process" where you can go in and get feedback any time, spend the next few months working on that feedback, and then ask for more money. It's puts the onus on you, but it's worth it if you're an ass-kicker.

    • I also like to ask "What are the account people like?" If you're an account person, you should ask about the creatives, etc.
      John's point of view: If people immediately badmouth the other department, that's a terrible sign that the agency is locked in an lame mindset.

    • Okay, so those are the mature adult questions ad people should ask so the interviewer knows they have a head for the business. I have one other stock question I would always ask—and still do when I meet people I respect: What do you wish you knew when you were at my level? I figure, if all else fails and you totally bomb the interview, at least you can get some free advice.

    • A little extra John point of view: One more thing: People get nervous in interviews. Often, that nervousness makes people talk and talk and talk. Don't do that. When you ask a question, wait for the answer. Give people time to think about the question. Don't "save" them when they don't reply right away by talking more. Learn to be comfortable with the silences that invariably happen in interviews.

    Joe Niedecken, Art Director, Resource Interactive

    • Why are you still here?

    • What is your favorite piece of work or project that this company has executed in the last __ years?

    • I'm curious... what did you think of 'Sony Foam City?' or whatever the latest cool campaign is... ---

    • Are there any current campaigns that you feel are just stupid?

    • I'm curious about your opinion on where you see the industry headed and how you see this agency fitting in...

    • What would be your dream brand / project?
      Joe's point of view: I really think it's just a matter of getting people to talk about themselves. Creatives and Advertisers ALL have opinions and if you can get them chatting about them then 50% of your work is done... now you just have to have smart somewhat relevant comments to keep the conversation going.

     Ross Popoff-Walker, Interactive + Youth Design Strategist, Forrester

    • What are two current projects you're working on that could really use this opening?
      Ross' point of view: I ask this to get a sense of the work I'd do. Then I immediately follow their answer with explaining how I'd approach those two projects. It requires on the feet thinking, but I get to show them my thought process, which is key.

    • How did you choose to come to XYZ Inc?

    • Can I follow up with you via email?

    • What are your plans for working with (CLIENT NAME)?

    • Not a question, but important: GOOGLE THEM before the interview
      Ross' point of view: Find out their past work history, personal interests, read their blog -- something to make a connection and understand them before the interview. Use what you find to fuel the conversation and make a personal connection. Just never admit you Googled them -- that can be creepy.

    Julie Hamlin, Public Relations Director, Burkholder Flint & Associates

    • I like to ask questions that tell me about the strategic direction and stability of the company, especially if it's an agency. Like, what types of new business are you pursuing?

    • Or, what do you see as your core competencies?
      Julie's point of view: It also helps you see where you will fit into the organization 5 years from now and what the company's growth plan looks like. 

    • Then there's always the ever popular, how would you describe your company's culture?
      Julie's point of view: It's perhaps a bit cliche, but still really important, especially if you're not a ties and heels kind of person or you don't work well in an organization with a lot of red tape.

    Emily Peterson, Account Supervisor, engauge

    • I like to ask what project they had the most fun working on (to date) and why. Once they start talking about something work-related yet personal, you'll feel more comfortable (as will they) about asking more specific questions. 

    Patti Cullen, Account Supervisor, engauge

    • How long they have worked at the agency/company? If it is more than just a couple of years, the interviewer will likely expand on why they enjoy working there (the interviewee gets the positives).

    • Another one would be…what keeps you up at night? Hopefully, they will respond from a work perspective which would give the interviewee the nitty-gritty side as well

    Len Damico, Art Director, The Star Group

    • What little thing(s) are you most proud of here?
      Len's point of view: The big things an agency's proud of are usually pretty obvious: every agency's got the shelves of awards and accolades in the lobby, their client list prominently displayed on their website, etc.

      But I think the small things they savor can be much more telling about the day-to-day life there. Maybe the employee softball team won their city's Ad Club softball league. Maybe they put together an amazing fundraiser for an employee's sick son. These things don't usually show up on the website or in the official recruiting banter, but each tells you a little something about the soul of a place

      Advergirl's point of view: This is my second favorite. Working at an agency that prioritizes taking care of the planet, giving back through greater good, and, heck, sharing a free healthy lunch every day ... well, let's just say the details make all the difference
    • How are you staying relevant?

    May 01, 2008

    How to build a professional network

    The two most common questions I receive from people starting out are:

    • How do I get in the door?
    • And, how do I build my own professional network

    To find the answers, I tracked down two of the best-networked professionals I know to talk about how to get started. 

    Jen Fleishman and Miguel Perez are account directors at Ologie. Both relocated to this market from New York City. And, not only landed at incredible jobs here, but also quickly built up significant professional and personal networks.

    Just to give you a taste of the feats of networking genius these two are able to pull off: Miguel recently signed up 1298 people to HIS TEAM for the Komen Foundation's Race for the Cure.

    Forget Technology

    The #1 tool in networking isn't LinkedIn or Facebook, it's a paper list. Or a lot of little lists.

    Advergirl: What's your best advice on how to start building a network?

    Miguel: When I came back here from New York, I asked people I know to make lists of people they were connected to in the industry who might be good for me to talk to. I'd have coffee with that person and ask for another list - who did they think I should talk to?

    Jen: It's an informational interview. You find the person who has the job you want 10 years from now and find a way to meet them. Through people who you know. Parent networking. Or just getting on the phone.

    Miguel: Everyone you come into contact with knows someone who can introduce  you to someone. You just take them out for coffee. It doesn't have to be fancy. It's not a big dress-up interview.

    Miguel: It's how I met my business partner when I moved to Columbus. I still network this way constantly. I always say yes to people who ask to talk to me about their carers.

    Jen: I picked industries I liked and often spoke with women executives there. I'd bounce some ideas off them and get career steering. This is what I'm thinking about doing - is it a good idea?

    Jen: I got a lot of job offers this way. By being buttoned up, asking good questions and being genuinely curious about what they do.

    Miguel: People love to help. It's as simple as saying: I want to get started and I don't know how.

    Jen: You do have to set expectations, you might have 10 painful conversations before you get one meaningful one. You're not making friends. You're making contacts. 

    Miguel: Networking and getting a job are so different. It's not who you're going to work for. I help people get jobs all the time. I have folders full of letters and cards from people I've met with. My niece graduated three or four years ago and she and her friends knew her uncle was well connected. They contacted me and I met with them and helped them get started.

    Advergirl: What about networking events?

    Jen: Sure, there are local professional networking events. And, professional organizations, like the National Association of Female Executives. 

    Miguel: I think networking is a product of being places. Talking to people, not necessarily networking events.

    Jen: If you do go, breaking the ice is just a matter of being confident and calm enough to be able to talk to people. Ask questions like:

    • Do you know this speaker? Have you heard her talk before?
    • What organization are you with?
    • What do you do? Why are you here?
    • Have you been to events like this before?

    Jen: One trick I use at a conference or event is to say I'm conducting an informal survey and ask a question, like: which tradeshow booth has the best giveaway?

    Can't I Use Some Technology?

    Of course. This is still Advergirl afterall. I can't get away from my technology addiction entirely.

    Three ways to use online tools for networking:

    • Keep a list: LinkedIn and Plaxo are, fundamentally, great rolodexes. When you get unexpectedly laid off or just need to remember the name of that great writer you met once, those tools put that information at your fingertips. Track down anyone who you respect enough to recommend and send them an invite.

    • Make connections: If there's a particular agency who you want to get to know and offline networking hasn't found you a connection, LI and FB can be great backdoors. Search for someone who works at that agency and reach out. Follow Miguel's advice of just being humble, saying you're getting started, you admire where they work, and you'd love to talk for a few minutes.

    • Build relationships: The other great feature of all three networking tools is the Updates list. When contacts log a new job, a promotion, etc., you get notice. And, a great opportunity to solidify your network by sending congratulations, a relevant article, etc.

    Tomorrow: Questions YOU should ask in an interview to sound savvy and get meaningful answers

    April 30, 2008

    Advertising Resume Makeovers: Part 4

    Danielle Hueston, Rochester

    Before/After:

    Danielle_before Danielle_after



    Why:

    I've chatted with Danielle a few times via email. She reminds me entirely of my mentee, Lauryn. If the similarities are as close as I think, Danielle is going to be horrified when she sees this resume. We have completely ripped the security blanket of CONTENT out from under it.

    Let me back up a second. Danielle is at her first agency job and is going above and beyond at it. But, like John, is nervous about what comes next. How do you leverage the sometimes-menial work of an entry level gig into a meaningful career? Plus, she wants more responsibility and to bring more of her ideas to the table. Danielle mentioned that she already made the "difficult decision to remove my first job ever - 5 glamorous years of making pizzas and salads," but we're going to cut even further.

    Here are the changes we made:

    • Added a profile. Basically the positioning statement of a resume. What you fundamentally stand for. An opportunity to get a little passionate about what you do and how you work. We truly believe that most people cannot write their own profiles. It's hard to really see yourself that clearly. Best practice: Ask your mentor to write it for you. The one we're showing here for Danielle is based on what it's been like to work with Lauryn (although I'm pretty sure that it applies to Danielle, too.)

    • Slashed all non-agency jobs to little more than a timeline. Same reasons as Kate and John.

    • Blew out Danielle's current job to talk about what her core position is and then how she really over delivers on that. Like a lot of smart people in an coordinator position, I get the sense that Danielle is doing a lot more than she's technically being paid for. This is a (completely non-bitchy way) to call that out.

    • Cheated a little and replaced her title (Coordinator) with her role (Account Services). You know what Dave Barry says - a resume isn't just a piece of paper. It's a piece of paper with lies on it.

    • Simplified the education section. Unless you're applying to Google, no one much cares about your GPA these days.

    • Deleted the awards section. They all felt kind of dated and more associated with finding a first job than growing into a second one.

    • Added a call to go to a Web site for references, work samples, etc. If you can't help but say more, this is a great way to do it "on demand" and still keep your resume straight-forward and simple.

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